{"id":790,"date":"2020-10-16T19:55:13","date_gmt":"2020-10-16T19:55:13","guid":{"rendered":"http:\/\/puneetkhosla.com\/?p=790"},"modified":"2021-04-14T05:14:39","modified_gmt":"2021-04-14T05:14:39","slug":"getting-started-with-einstein-prediction-builder-part-2","status":"publish","type":"post","link":"https:\/\/puneetkhosla.com\/?p=790","title":{"rendered":"Getting Started with Einstein Prediction Builder (Part 2)"},"content":{"rendered":"\n<p>Continuing on <span class=\"has-inline-color has-bright-blue-color\"><strong>Einstein Prediction Builder<\/strong><\/span>, lets enable it in our org.<\/p>\n\n\n\n<p>In case you want to read an introduction to Einstein Prediction Builder or want to get details on how to get it in your org, please read my previous blog called  <a rel=\"noreferrer noopener\" href=\"https:\/\/puneetkhosla.com\/?p=756\" target=\"_blank\">&#8220;Getting Started with Einstein Prediction Builder (Part 1)&#8221;<\/a>.<\/p>\n\n\n\n<p><strong><span class=\"has-inline-color has-bright-blue-color\">Use Case : I would like to understand the likelihood of an open case to escalate<\/span><\/strong><\/p>\n\n\n\n<p>For every industry, the key is to keep the customer happy. Cases are one of the ways where you can track customer requests \/ issues. For a company to keep to ensure better service, it would be ideal that there are zero escalations, but that cannot be predicted.<\/p>\n\n\n\n<p>However with the Einstein Prediction Builder, we can predict the likelihood for the case to be escalated to take timely action<\/p>\n\n\n\n<p><strong><span class=\"has-inline-color has-bright-blue-color\">Steps to Enable Prediction Builder<\/span><\/strong><\/p>\n\n\n\n1. In Setup Home, Click on the &#8220;Get Started&#8221; in the Einstein Prediction Builder.\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-default img-border\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB1-1024x380.png\" alt=\"Einstein Prediction Builder Setup Home\" class=\"wp-image-792\" width=\"468\" height=\"173\" srcset=\"https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB1-1024x380.png 1024w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB1-300x111.png 300w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB1-768x285.png 768w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB1.png 1138w\" sizes=\"(max-width: 468px) 100vw, 468px\" \/><\/figure>\n\n\n\n<p>2. Click on &#8220;Get Started&#8221; in the new window that opens.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-default img-border\"><img decoding=\"async\" src=\"https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB2-1024x338.png\" alt=\"\" class=\"wp-image-797\" width=\"474\" height=\"155\" srcset=\"https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB2-1024x338.png 1024w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB2-300x99.png 300w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB2-768x253.png 768w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB2-1200x396.png 1200w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB2.png 1319w\" sizes=\"(max-width: 474px) 100vw, 474px\" \/><\/figure>\n\n\n\n<p>3. You will get a message on the page to Wait for some time.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-default img-border\"><img decoding=\"async\" src=\"https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB3.png\" alt=\"\" class=\"wp-image-798\" width=\"470\" height=\"86\" srcset=\"https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB3.png 683w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB3-300x55.png 300w\" sizes=\"(max-width: 470px) 100vw, 470px\" \/><\/figure>\n\n\n\n<p>4. Soon the screen would refresh and we would be ready to start building our first prediction.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized is-style-default img-border\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB4.png\" alt=\"\" class=\"wp-image-799\" width=\"455\" height=\"301\" srcset=\"https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB4.png 1000w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB4-300x199.png 300w, https:\/\/puneetkhosla.com\/wp-content\/uploads\/2020\/10\/EPB4-768x509.png 768w\" sizes=\"(max-width: 455px) 100vw, 455px\" \/><\/figure>\n\n\n\n<p>In the next blog,  I will walk through on the various screens and build one prediction.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Continuing on Einstein Prediction Builder, lets enable it in our org. In case you want to read an introduction to Einstein Prediction Builder or want to get details on how to get it in your org, please read my previous blog called &#8220;Getting Started with Einstein Prediction Builder (Part 1)&#8221;. Use Case : I would [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[7],"tags":[14,11,13,18,16],"class_list":["post-790","post","type-post","status-publish","format-standard","hentry","category-einstein","tag-ai","tag-einstein","tag-einstein-discovery","tag-einstein-prediction-builder","tag-salesforce"],"_links":{"self":[{"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=\/wp\/v2\/posts\/790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=790"}],"version-history":[{"count":8,"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=\/wp\/v2\/posts\/790\/revisions"}],"predecessor-version":[{"id":802,"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=\/wp\/v2\/posts\/790\/revisions\/802"}],"wp:attachment":[{"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=790"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=790"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/puneetkhosla.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}